Business Leadership: Managing People & Performance

pivotal: "vitally important in determining outcome, progress or success"

"The work Sheryl has done with board members is working… it’s no longer theory but starting to be put into practice!”

Board Chairman

"Sheryl’s also very good on time. She keeps to time and covers everything off. She’s not frightened to dump stuff though – she’ll go along with what’s happening for the group and deal with whatever comes up.”

Board Chairman

"Take facilitation – I feel like I can sit down with Sheryl for 10 to 15 minutes and portray something and the results will come across [from Pivotal]. It doesn’t soak up a lot of time [talking to Pivotal] and Pivotal is very outcome-orientated. I like that about them.”

Chief Executive

“That fresh attitude…it invigorates us to do other things, to look at things differently. Sheryl pulls your head out of the sand!”

Chief Executive

“After a few years in business I was going around in circles. I just needed some new input and Sheryl was the one to give me that. What with the long hours I was working I never had time to think. I got into the same trap as I had in my earlier businesses. I sat down with Sheryl and it seemed like I could start working less hours and getting more money! I followed her advice to the ‘t’. I had been working IN my business not ON it. I couldn’t believe it!”

Business Owner

This service has qualified for the NZTE Capability Development Voucher Scheme, and is eligible for voucher redemption.

This one day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

By accepting the challenge to lead, you come to realise that the only limits are those you place on yourself. The emphasis of this workshop is on managing people.

The content includes how to:

Quantify your leadership effectiveness and explore your leadership abilities in different situations
Deal with difficult people
Give constructive feedback
Identify non-verbal communication
Conduct a performance review process
Manage performance review problems
Manage talent to achieve high performance
Monitor performance
Discipline effectively

On completion of the workshop you will be able to:

Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager
Clarify your role and responsibilities in allocating work assignments
Use established techniques to deal with employee challenges such as hostility, complaints, and laziness
More effectively use motivation and feedback skills
Understand the importance of non-verbal responses in communication
Recognise the importance of having a performance review process for employees and make performance appraisals a cooperative process
Recognise the differences between Performance and Talent Management
Describe the skills required to recognise and foster talent within your staff
Better monitor employee’s performance
Understand the process of disciplining an employee and if necessary firing an employee

You will receive a workbook that includes an overview of this training for your future reference.

Duration
Workshop of One Day

Please contact us for more information

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