Conflict Coaching

pivotal: "vitally important in determining outcome, progress or success"

"The work Sheryl has done with board members is working… it’s no longer theory but starting to be put into practice!”

Board Chairman

"Sheryl’s also very good on time. She keeps to time and covers everything off. She’s not frightened to dump stuff though – she’ll go along with what’s happening for the group and deal with whatever comes up.”

Board Chairman

"Take facilitation – I feel like I can sit down with Sheryl for 10 to 15 minutes and portray something and the results will come across [from Pivotal]. It doesn’t soak up a lot of time [talking to Pivotal] and Pivotal is very outcome-orientated. I like that about them.”

Chief Executive

“That fresh attitude…it invigorates us to do other things, to look at things differently. Sheryl pulls your head out of the sand!”

Chief Executive

“After a few years in business I was going around in circles. I just needed some new input and Sheryl was the one to give me that. What with the long hours I was working I never had time to think. I got into the same trap as I had in my earlier businesses. I sat down with Sheryl and it seemed like I could start working less hours and getting more money! I followed her advice to the ‘t’. I had been working IN my business not ON it. I couldn’t believe it!”

Business Owner

Pivotal’s conflict coach will help you to:

Clarify and achieve conflict management goals
Develop insight into the dynamics of the conflicts and disputes you are experiencing
Consider the perspective of others with whom you have conflicts
Explore options for managing particular conflicts
Develop practical plans for managing or resolving conflict

“Unresolved conflict extracts a high price from you – and usually from your family, friends and workplace too. It can manifest in many ways: Replaying an incident over and over in your mind; Avoiding family members and friends; Finding it difficult to face going to work or to other places where you are experiencing conflict.” Sheryl Smail

Pivotal’s Sheryl Smail is a CINERGY ^TM trained Conflict Coach. She uses CINERGY’s ^TM structured conflict coaching model to guide an informal conversation with you. Sheryl’s expertise with asking reflective questions will help you better understand the conflict you are experiencing and to develop ways of addressing this conflict that work for you.