Survey Monkey – Key lesson learnt

Yes, I already knew this BUT it’s not till you do it and have to deal with it that it really is something you know and will not repeat.

Be very cautious in encouraging narrative responses!!  You get wonderful rich feedback that will make everyone happy except the person who has to analyse it!!  In this instance it was me and more than 8 hours later before the wonderful feedback from only 9  questions was collated, key themes identified etc.

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