Lean Process Improvement – 2 Day + Coaching

pivotal: "vitally important in determining outcome, progress or success"

"The work Sheryl has done with board members is working… it’s no longer theory but starting to be put into practice!”

Board Chairman

"Sheryl’s also very good on time. She keeps to time and covers everything off. She’s not frightened to dump stuff though – she’ll go along with what’s happening for the group and deal with whatever comes up.”

Board Chairman

"Take facilitation – I feel like I can sit down with Sheryl for 10 to 15 minutes and portray something and the results will come across [from Pivotal]. It doesn’t soak up a lot of time [talking to Pivotal] and Pivotal is very outcome-orientated. I like that about them.”

Chief Executive

“That fresh attitude…it invigorates us to do other things, to look at things differently. Sheryl pulls your head out of the sand!”

Chief Executive

“After a few years in business I was going around in circles. I just needed some new input and Sheryl was the one to give me that. What with the long hours I was working I never had time to think. I got into the same trap as I had in my earlier businesses. I sat down with Sheryl and it seemed like I could start working less hours and getting more money! I followed her advice to the ‘t’. I had been working IN my business not ON it. I couldn’t believe it!”

Business Owner

This service has qualified for the NZTE Capability Development Voucher Scheme, and is eligible for voucher redemption.

This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace.

The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement).

The second day will give participants tools to perform continuous improvement in their organisation, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.

Following the workshop 3 one hour coaching sessions with the trainer are provided to support you as you put your learning into practice.

After this course, participants will be able to:

Define Lean and its key terms
Describe the Toyota Production System and the TPS house
Describe the five critical improvement concepts
Use the Kano model to understand, describe, analyse, and improve value
Identify and reduce various types of waste
Create a plan for a more environmentally Lean organisation
Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
Prepare for and complete a basic 5-S
Describe the key elements of Kaizen events, particularly a Kaizen blitz
Gather, analyse, and interpret data using flow charts, Ishikawa (fishbone) diagrams, SIPOC diagrams, and value stream maps
Go back to their organisation with a plan to begin incorporating Lean into their corporate culture
Go back to their organisation with a plan to begin incorporating Lean into their corporate culture
Start implementing this plan with coaching support

You will receive a workbook that includes an overview of this training for your future reference

Duration
Workshop of Two Days
3 one hour coaching sessions
(additional coaching can be provided on an hourly rate or a customised one-to-one training and package can be agreed and priced in advance with a client.)

Please contact us for more information

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